Privacy Policy – Jaipur cotton | One stop shop for all kinds of kurties

Privacy Policy

Privacy policy:

The domain name www.Jaipurcotton.in (“Website”) is a site operated by JAIPURR COTTON Enterprises, a company incorporated under laws of India with our registered office at JAIPURR COTTON, Mansarovar, Jaipur Rajasthan, India. Pin -302020 (“Company/ JAIPURR COTTON Enterprises”).

Jaipurcotton.in takes privacy protection of their customers very seriously. We operate on the highest standards in this regard because we value the trust you have a place in us. We strive to ensure that we treat all information provided by you with the highest diligence and integrity.

Through this document, we wish to make you feel safe and comfortable while using our website. We want to make you fully aware of certain data/information that we will be collecting from you so that you feel confident sharing that particular information with us.

This Privacy Policy covers the information JAIPURR COTTON Enterprises collects from the user(s) of www.Jaipurcotton.in (“Website”). By using the services on the www.Jaipurcotton website, you agree to the collection and use of information in relation to this policy, terms of service, conditions, etc.

Please note-: Our privacy policy is subject to change from time to time without notice. To make sure you are aware of the changes, please review this policy periodically.

1. Customer/User Data

For an enhanced shopping experience, we may require you to provide us with certain identifiable information about you which may not be limited to name, phone number, and postal address. We use this information to contact or identify you.

Here are the types of data we may collect and how we may use them-

Personal details

This will include your- First and last name Email address Contact number Shipping or billing address Pin code

We collect this data when you create an account on our website, make a purchase or contact us.

Log data-

When you visit our websites, your browser sends us information called as “log data” which includes-

The type of device you use

The IP address of your device

The type of Internet browser you use

The pages you visit/access

The links you click on our website

The number of times you access the page

Things you view, add to bag, add to wishlist

Cookies-

Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our website to give you better shopping experience.

You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

How we use your personal data

In general, we use your personal information to improve our products and services, to communicate with you, to offer you personalized services and to amp up the security of our website. We will be making calls and sending SMS through a third-party platform. With your information We sought your consent to receive promotional / confirmation calls on the number shared, and such calls and SMS would be coming from a third party platform.

Improving our services-

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits.

Contacting you-

Subject to your prior expressed consent for using our services, we may use personal data to send you marketing communications in relation to JAIPURR COTTON owned products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out anytime you want.

For safety and security-

We use personal data to verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies.

2.Disclosure of user data

We may employ third-party companies and individuals due to the following reasons:

To facilitate our services;

To provide the service on our behalf;

To perform website-related services; or

To assist us in analyzing how our website is used.

We want to inform our website users that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalfs such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. Unfortunately, the transmission of information over the internet is not completely secure and no method of electronic storage is 100% secure and reliable, and hence we cannot guarantee absolute security.

Once we receive your information, we utilize commercially reasonable procedures and security features to prevent unauthorized access.

Link to other sites

We provide links to other websites for your convenience and information. These sites may have their own privacy policies in place. We are not responsible for the content of linked sites or any use of the sites. This privacy statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

Children’s privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so that we will be able to do necessary actions.

Changes to the privacy policy

We may periodically change this privacy statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. We expect most such changes to be minor. Any non-material changes will take effect immediately upon posting of an updated Privacy Statement.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@Jaipurcotton.com. If you do not agree with our privacy policy, please refrain from using our website any further.

(Due to current situations we are operating with limited staff, there might be delay in responses your patience is highly appreciated)

Please note that JAIPURR COTTON or its employees will never send any payment link or ask for sensitive information like VPA-UPI related, User ID, PIN, Internet Banking passwords, Card details, CVV No, OTP, etc, through phone/SMS/email or any manner. pls be educated and never share such details to anyone.

DISCLAIMER

“JAIPURR COTTON Enterprises is a leading brand for women’s apparels, jewellery and unstitched dress material(costumization available) in India. The size and prominence of our brand unfortunately sometimes attracts the attention of unscrupulous individuals who falsely claim to provide goods and services under our popular brand name ‘JAIPURR COTTON’ on rogue and fraudulent websites that bear no authorization or relation to the quality of our brand’s products.

JAIPURR COTTON Enterprises has recently noticed that fraudulent, unauthorised and unscrupulous individuals in the market are using our registered trademarks and/or its variations with a view to tarnish the goodwill and reputation of our brand name ‘JAIPURR COTTON’ and/or cheat the public at large. We accordingly wish to caution our beloved customers that JAIPURR COTTON Enterprises has neither appointed nor authorized any persons to act on its behalf or use our name, trademarks and logo and hereby advise individuals and other parties concerned to not fall prey to such fraudulent activities. Please note that the official website for our brand is “www.Jaipurcotton.in” only.”

“While we routinely report and initiate the appropriate legal action against such abuses to law enforcement agencies, we would also request you to kindly report any suspicious promotional messages, fake websites and/or e-commerce portals who are intending to make a fast buck by misappropriating the familiar and trustworthy name of ‘JAIPURR COTTON’. You may report any such abuse at whistleblower@Jaipurcotton.com

SHIPPING POLICY

We endeavor to provide a pleasant and zero-hassle shopping experience for you. All our policies and terms of use are crafted to ensure ease of purchase and support. We request you to thoroughly review them and make informed purchases.

We at Jaipurr Cotton, understand the importance of delivering your products timely and safely. Therefore, we partner with some of the most reputed Indian courier partner DTDC to ensure seamless delivery of all orders.

DOMESTIC SHIPPING

Charges: JAAIPURR COTTON offers FREE SHIPPING ACROSS INDIA for all orders, prepaid as well as cash on delivery (COD).

INTERNATIONAL SHIPPING

we are sorry to tell you that currently we are not doing any international shiping , we are not accepting any international orders. shipping and placment of order are currently restricted within INDIA only.

Tax and duties: Please note that any kind of taxes and charges are included while generating the E-bill or invoice . This includes CGST & SGST & any other internet handeling fee. All such additional charges are to be directly borne by the customer upon delivery. Hence, it is advisable to check the taxes policies before placing an order with us because, once the order is placed, we do not offer returns or cancellations for orders.

Timelines: As all our outfits are handcrafted, it takes us 10-15 working days from the date of order placement to dispatch domestic orders.

There may be an extra 10-15 day delay in order dispatch due to volume orders during season time, festivals, and sometimes due to any unforeseen and avoidable circumstances such as political unrest, public curfews, containment zones, etc. In such cases, our team shall inform you about the delay via mail or call.

Receiving Order Guidelines: As we ship your orders via third-party shipment agencies, we want to ensure that the parcel reaches you intact and in good condition. Therefore, in case you receive a damaged, broken, or opened parcel, we request you to record a video and take images of the same and not accept the order. You can mail all the images and videos along with the order number so that we can use the same to resolve the issue for you at the earliest and settle claims with the shipment agency.

Process: Once you have placed an order on our website, our system puts your order into the process. Once the order is processed and your outfit(s) is out from the manufacturing unit, the ordered item(s) are passed through multi-level quality checks. Your item is packed securely and handed over to our trusted delivery partners. After the order is dispatched, a unique tracking identity number is sent to you on your registered email & mobile number via SMS. You can track the status of the order delivery on the courier partner’s official website using the tracking number.

PAYMENT POLICY

Worldwide shipping: We ship to all the destinations across the INDIA. You can check the shipping eligibility in your city/locality at the time of the order checkout.

Prepaid & COD orders: Prepaid and COD orders are eligible for cancellation only within 24 hours of order placement. To cancel your order you can mail your cancellation request to us at support@Jaipurcotton.com or you can call us on our customer support number, +91-8302000386 from Monday to Saturday. (10:00 am till 6:00 pm)

Payment options: We have multiple payment options available for you to choose from – major debit & credit cards, net banking options, recognized eWallets and UPI. We also offer Cash on Delivery option for domestic orders. Please note that we offer the Cash on Delivery option for a maximum of ₹10,000 total order value.

For orders outside India, we only offer prepaid payment options and accept all major Mastercard, American Express, and Visa cards along with recognized payment gateways such as PayPal and PayU.

Credit note usage: If you are issued any credit note, you shall receive it on your registered email ID. It can be applied only once on our official website and within 3 months from the date of issue.

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